Designing Experiences That Drive Business Impact


By: Kyle Erickson, Creative Director, WITS Experiential

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In our blog on how to measure the success of experiential marketing campaigns, we explored the vital shift from vanity metrics to meaningful outcomes like Return on Experience (ROX). Before a single metric can be tracked, a strategic foundation must be laid.

What is an Experiential Marketing Strategy?

Q: How is an experiential marketing strategy different from planning a corporate event?

An effective experiential marketing strategy is more than a logistics plan; it is a strategic blueprint for human connection. While traditional advertising often pushes a message at an audience, a well-crafted experiential strategy invites the audience into the brand story.

We do this by aligning every touchpoint with intentional experiential design and ensure that “wow” moments are inspired by the specific business objective to drive the intended impact and influence long-term brand equity.


Defining the Strategy Before Design


Q: Where should an experiential marketing strategy actually begin?

It begins with strategic insight, not design. Before the creative concepts, we conduct a consultative deep-dive into your business, asking two simple questions:

  1. What do you want your audience to THINK, FEEL, and DO as a result of attending the event? 
  2. Why isn’t that happening now? 


When design is rooted in these insights, the experience shifts from being a one-off event and becomes a strategic tool for growth.


Q: How can brands get started with a more strategic approach to experiential marketing?

The best starting point is a Strategic Discovery Session. This is where we determine the ‘What’. We gather rich insights about your business and understand the specific business goals you aim to achieve, your core message you want to share, and what you want your audience to think, feel and do during and after the event. This strategic session is the first step in WITS Experiential’s proven process, The W-I-T-S Way.


Q: How does the creative concept help brands meet their business goals?

The creative concept is derived from the strategic session and brings bold thinking, grounded in reality. Each touchpoint along the attendee journey is an opportunity to fuel engagement, spark connection and inspire audience action, respecting budget and timeline. 

From large-scale conferences to multi-city roadshows and intimate leadership summits, we consider the strategy, the audience, and the desired outcomes to right-size the creative ideas to make the greatest impact.


The Role of Technology in the Event 

At WITS Experiential, we treat technology as a brilliant partner to amplify your brand story. From motion graphics and animation, event photography, presentation design, and digital storytelling, our full-service creative team utilizes these mediums to add depth and cohesion to your event’s visual identity and capture the energy, emotion, and essence of your brand, delivering a unified experience across every screen and stage for maximum impact.

AI also has a role. As we explored in the blog, Live Events are a Growth Driver for Brands and the Antidote to AI Slop, experiential marketers are using AI technology as an enabler for human connection.


Q: What role should AI play in an experiential activation?

AI allows us to stay nimble and personalize attendee journeys and drive operational efficiency. Whether we’re using smart tools to assist in matchmaking attendees for specific content tracks or leverage data to evaluate outcomes, AI must always serve human interactions not distract from it. 


Stop Planning Events. Start Designing Impact.

If your current activations feel like a to-do checklist rather than growth engines, it’s time for a more intentional experiential marketing strategy. The difference between the two isn’t budget, it’s the strategic foundation that powers it.

Book a Strategic Discovery Session with WITS Experiential, and let’s design a high-impact experience built to perform for your business.